Troubleshooting

BlazePod Activities

• Why did the activity stop in the middle?
• After I hit one Pod, no other Pods light up...why?
• Why won’t my Pod turn off after I hit it?

The Pods

• When I put the Pod on the charger it changes colors (red, blue, and green). Why does this happen?
• Why aren't my Pods charging?

The BlazePod App

• What should I do when I get this message: "Oops... It seems there aren't enough connected Pods for this activity?"
• I can see my Pods in the Pod settings, but can’t connect to them.
• I opened the app and couldn't find my Pods.

My User

• I can’t sign up
• I can't log in