If your Pods are not charging, kindly try the steps below to fix the issue:
- Check underneath the Pod and make sure the charging pins are intact
- Confirm the USB cable is properly connected, and switch cables to confirm it's working.
- Make sure you have a proper wall charger to charge up the Pods (not, for example, via a computer)
- Make sure the Pods are properly stacked
- Try to charge one Pod at a time on the charger
If none of the above has worked, kindly email us at support@blazepod.com and our team will make sure to get back to you as soon as possible.